Delivery Information & Returns


Mainland UK Delivery Options & Speeds

If you have specific delivery requirements then please contact us before placing your order.

What is the cut off time for Same Day Dispatch?

We aim to ship any orders received before 3pm on the same working day. Orders received after this time will be shipped on the following working day.

Which shipping services are used?

As we offer free mainland UK delivery, the majority of our orders are sent out via Royal Mail 48 which is estimated to arrive within 48 hours of dispatch.

Larger shipments (approx 300+ pairs) will be shipped via a dedicated courier, usually estimated to arrive within 1 working day after dispatch. Please allow 1 extra working day for larger orders to be dispatched.

Can I upgrade my delivery to a faster service?

We offer free UK delivery site wide but offer upgrades to Royal Mail 24 for any urgent orders.

Larger shipments (approx 300+ pairs) will still need 1 extra working day handling time, but will be estimated to arrive within 1 working day after dispatch.

Delivery Terms & Conditions

- All orders placed before 3pm, Monday to Friday (excluding public holidays), are usually dispatched on the same day. If you have placed an urgent order please contact us to ensure your delivery is going to be on time.

- Orders placed after 3pm during the week or at weekends are usually processed and dispatched on the next working day.

- We deliver internationally. If your country is not recognised at the checkout, please contact us for a delivery quote to your desired destination.

- If your order has not arrived within the estimated delivery period, please contact us (via email) and we will get back to you as soon as we can. Unfortunately, we are unable to investigate or take any action until 15 working days have passed as per the terms of our Couriers.

International Delivery Options & Speeds

All orders destined for countries outside of the mainland UK are sent via Royal Mail either Tracked, Signed or a combination of those services. 

- Destinations within Europe should expect delivery to take 3-5 days from the day of dispatch.

- Destinations in the Rest of the World should expect delivery to take 5-7 days from the day of dispatch.

Returns

Returns are accepted on all retail orders within 30 days of purchase. All original packaging & tags must be intact to be eligible for a return & refund.

Returns are not accepted on Wholesale orders (20+ pairs) unless there is an fault with your items. We do not offer sale or return.

Looking to return your order?

Contact us

Be sure to provide us with your order number in the subject of your email.